Question: 3.1 What is process design? (5) 3.2 What are the ideal objectives of process design? (5) 3.3 How do volume and variety affect process design?

3.1 What is process design? (5)
3.2 What are the ideal objectives of process design? (5)
3.3 How do volume and variety affect process design? (5)
3.4 Critically describe the process of how processes are designed. (10)

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