3.1 With reference to the case study, explain the following identified characteristics of operations that affect planning and control. Your explanation should address the following characteristics: Volume; Variety; Customer responsiveness; Planning horizon; Major planning decisions; Control decisions and Robustness. (7) 3 3.2 Planning and control systems are designed to cope with uncertainty in demand. If you are appointed by Karan Beef as an Operation Manager, which plan and control systems will you apply to cope with uncertainty in supply and demand? (8) 3.3 Draft, with the help of an illustration, the P:D ratio of an operation at Karen Beef, showing how long a customer has to wait to make the product available. (5) 3.1 With reference to the case study, explain the following identified characteristics of operations that affect planning and control. Your explanation should address the following characteristics: Volume; Variety; Customer responsiveness; Planning horizon; Major planning decisions; Control decisions and Robustness. (7) 3 3.2 Planning and control systems are designed to cope with uncertainty in demand. If you are appointed by Karan Beef as an Operation Manager, which plan and control systems will you apply to cope with uncertainty in supply and demand? (8) 3.3 Draft, with the help of an illustration, the P:D ratio of an operation at Karen Beef, showing how long a customer has to wait to make the product available