33. Heterogeneous work groups tend to be more creative and innovative, as well as more than homogenous work groups. a. cohesive c. difficult to manage b. easily influenced d. subject to stagnation 34.Analyzing the income distribution of the general environment would include all of the following EXCEPT: a. the purchasing power of different groups. b. the discretionary income of different groups. c. how much salary each group makes within its own firm. d. how income is distributed within populations. 35. The economic environment refers to: a. the nature and direction of the economy in which a firm competes