33) Inventory holding costs does not include: a) Purchase costs b) Holding costs c) Working capital d) Utility e) Pilferage, scrap, and obsolescence 34) Which of the following is not included in the 4 Right in the supply chain? a) Cost b) Time c) Quantity d) Promotion e) Quality 35) The Japanese method of organizing for product design features: a) Teams b) inct departments with assigned tasks c) Product managers (champions) d) All of the choices e) A single organization without subdivision or individual teams 36) The main difference between CPM (Critical Path Method) and PERT (Program Evaluation Review Technique) is that: a) PERT is more accurate than CPM b) None of the choices are true C) PERT assumes that activity durations are known d) PERT ignores activity costs e) PERT allows activity durations to vary 37) Which of the following questions are answered by the typical inventory models? a) Order quantity and service level b) Timing of orders and cost of orders c) Timing of orders and order quantity d) Order quantity and cost of orders e) Ordering cost and carrying cost 38) Which of the following is NOT a service design technique used to increase service efficiency? a) Modularization b) Increase customer interactions c) Limit the options d) Delay customization e) Automation