35

Appreciative inquiry is often a(n) ________, which adopts a whole systems perspective.

Multiple Choice

• deconstructionist approach

• parallel learning structure

• nonparticipative process

• closed system perspective

• large group intervention

36

Which of the following may be the most important factor in the success of public-sector organizational change programs?

Multiple Choice

• initiating viral change

• threatening employees with termination

• using pilot projects

• using an individual change agent

• having a guiding coalition

37

Which of the following statements regarding action research is correct?

Multiple Choice

• Most experts recommend rapid change when using action research.

• It is not problem oriented.

• It assumes the change agent is internal to the organization.

• The effectiveness of the intervention may not be apparent for many years.

• It ignores diagnosis and calls for immediate action