(35 MARKS) SECTION A There are SEVEN (7) short-answer questions in this section. Answer ALL questions. QUESTION 1 a) Referring to the following information, prepare a proper list of reference of an academic journal article using APA citation format. The article entitled "The mediating role of motivation role of supervisor support towards the relationship between work environment and job productivity" was written by two prominent researchers namely Sarah Zulkarnain and Marylin Wong which was published two years ago. The article appeared in an International Business Management Journal which consists of 12-page report (beginning with page 10), Volume 31, Issue 7. (3 Marks) b) There are four steps to be implemented in the stage of literature review. In line with the process of literature review of your group research project, discuss the procedures involved in problem formulation. (3 Marks) (Total: 6 Marks)