37. A simplistic approach to problem solving that assumes that each problem has a single solution is an example of

a. decision-making b. systems thinking c. linear thinking d. theory of change

38. The founder of scientific management

a. Taylor b. The Gilbreths c. Gantt d. Follet

39. Bob is the CEO's nephew. He has __________ power.

a. legitimate b. coercive c. information d. referent 40. The total sum of values, customs, traditions and meanings that make a company unique is an example of

a. the external environment b. the internal environment c. the corporate culture d. the industry sector

41. Bob doesn't trust his subordinates. He believes they are lazy and will do as little as possible. As a result, he is pretty tough on them. Bob is a proponent of

a. the classical approach b. the contingency approach c. theory x d. scientific management

42. The ability to influence others to perform tasks is

a. leadership b. management c. motivation d. delegation

43. I've just made a decision but cannot predict the outcome and don't really know the probability of the outcome actually happening. This is a condition of

a. risk b. ambiguity c. uncertainty d. irregularity