39. Pre-arrival strategies include Not blocking guest rooms. B Inspecting the emergency generator system. C Communicating to potential buyers the availability of the hotel's various room types through all distribution channels and then accurately recording these guests' purchases. D Not preselecting guests for upgrades. 40. A Why do companies establish special negotiated rates? To get an early opportunity to book. B To minimize travel costs, they seek special contracts with hotels and negotiate their room rates to get the best low rate possible. C To work on their negotiation skills. D To always have rooms for their employees