Question: 4 . 1 Explain how the cause and effect diagrams can be used as a quality control tool in a manufacturing industry. ( 1 5

4.1 Explain how the cause and effect diagrams can be used as a quality control tool in a
manufacturing industry. (15)
4.2 The production of quality products is said to be cheaper than the production of low quality
products. Discuss. Relate your discussion to any products of your choice.

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