Question: 4 - 2 0 . Derch is disappointed in his high - speed Internet service. Althon Internet is seldom down, it kicks into slow mode

4 - 20 .

Derch is disappointed in his high

-

speed Internet service. Althon Internet is seldom down, it kicks into slow mode quite ofteli Derch considers to be a failure. He has tried three service with varying degrees of success. The number of failures eight

-

hour day and the average time to regain high

-

speed acivia on shown below. Derek must choose one of the following options. Cathe late the sysiem availability for each option. Which service would ys recommend?

\

table

[[

ISP

,

Number of Failures,Time to Regain Serv

], [

Xceptional

, 12, 2

minutes

], [

Yourizon

, 4, 4

minutes

], [

Zelltell

, 3, 10

minutes

]]

4-20. Derch is disappointed in his high-speed Internet service. Althon Internet

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