$4\mathrm{.}2$ This is also relevant to the CASE STUDY in QUESTION $4\mathrm{.}1.$

$4\mathrm{.}2\mathrm{.}1$ Design a questionnaire for staff at WebSolutions in which you determine to find the

reasons for the challenges at WebSolutions. Also make sure that staff are given an

opportunity to give solutions to the challenges. Your questionnaire should consist

of five closed questions and two open$-$ended questions.