$4.$

a$.$ How is the Statistical Process Control $($SPC$)$ process set up$?$ Explain in detail the different steps taken during the product development life cycle of a product.

$(13$ marks$)$

b$.$ How are standards developed?

$(7$ marks$)$

c$.$ What is a Quality Management System $($QMS$)$ for a manufacturing organisation? In your explanation, provide and explain three examples of how a QMS system will help to coordinate and direct an organisation's activities to meet customer and regulatory requirements and improve its efficiency and effectiveness on a continuous basis.

$(13$ marks$)$