Question: 4. Defining customer experience used to be somewhat simple. A customer might wander into your store and buy something. They liked what they bought and

4. Defining customer experience used to be somewhat simple. A customer might wander into your store and buy something. They liked what they bought and how they bought it or they didn't. That was their experience. In today's business world, there's a lot more to it. What is Customer Experience? Discuss three points about Customer Experience using examples

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