Question: 4. Describe the most effective techniques for managing conflict at work? Describe three ineffective techniques? 5. Which defense mechanism do you see people exhibiting most

4. Describe the most effective techniques for managing conflict at work?

Describe three ineffective techniques? 5. Which defense mechanism do you see people

4. Describe the most effective techniques for managing conflict at work? Describe three ineffective techniques? 5. Which defense mechanism do you see people exhibiting most frequently? Why do you think this is the case? 6. Why do relationship conflicts (as opposed to task or process) potentially lead to the most dysfunctional and harmful outcomes? Explain your answer. 7. Describe what negotiation is and give some business examples

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