Question: 4. Explain briefly, using diagrams if appropriate, the following methods: a. Quality function deployment b. Process FMEA. C. Hazard and operability study. d. Poka yoke

4. Explain briefly, using diagrams if appropriate, the following methods:

a. Quality function deployment

b. Process FMEA.

C. Hazard and operability study.

d. Poka yoke

e. Critical items list.

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