$4$

Jorge uses a database software system to remind him when his customers should be ready to reorder his industrial cleaning products. With this reminder system, Jorge contacts his customers when they are most likely to pe $"$in the buying mode." Jorge's system is an example of

$00-43$:$14$

Multiple Choice

supply chain management.

C$2$C marketing.

customer relationship management

a transactional marketing orientation.

typical production era marketing practices.