4 MCQ'S ANSWER FAST PLS..

Final FOR CLASS Spring 2020 - Word Design Layout References Mailings Review View Help - A | Aa- A E-EEEEE A-D-A- AaBbCd AaBbcd AaBbc Aabbcc AaBbccc 1 Normal 1 No Spac. Heading 1 Heading 2 Subtitle 17 a b e 18. b. c. d. e Paragraph Styles The following are all features of good service guarantees EXCEPT: does not require proof of purchase ease of use covers a specific scope or attributes it is credible it is meaningful to the customer Which is NOT a way to increase service productivity use of self serve technology use of social media Cross-training employees use non-monetary rewards employee empowerment The use of uniforma by some service organizations_(choose one answer) ace to give the impression of a standard in service delivery support branding support service quality a and b b and In service delivery excellence it is most important that service delivery, recruitment, and the servicescape ure aligned the GAPS model be employed so that all gaps are closed service delivery, the business model, culture and strategy are aligned the service delivery meets the ten criteria for service quality the company have a publicized service delivery guarantee 19. 2 b. c d e 20 d e Canada O