4) Organizations are increasingly adjusting their processes and positioning their products as environment friendly and sustainable in order to increase their appeal to consumers. This is a response to changes in A) demographic trends B) social trends C) cultural trends D) legal requirements E) nature of the workforce 5) A paper sales company designs and offers a new method of purchasing and shipping commercial quantities of paper through its Web site. The company used to do its business through its sales representative. This is an example of a(n) change. A) accidental B) secondary C) planned D) cognitive E) integrated