Question: (4 points) Which statements are correct for Customer Journey Map? 1:Customer Journey Map shows how customer thinks/feels during service experince. 2. Customer Journey Map shows

(4 points) Which statements are correct for Customer Journey Map? 1:Customer Journey Map shows how customer thinks/feels during service experince. 2. Customer Journey Map shows standard time of a service process for a customer. 3.Customer Journey Map shows customer actions during the service process. Your answer: 1 and 3 1 and 2 Only 2 2 and 3 Clear

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