Question: 4 Process Capability Exercise (from www.sigmaxl.com) A hotel has established a target time for delivery of their breakfast room service and measures actual delivery times
4 Process Capability Exercise (from www.sigmaxl.com) A hotel has established a target time for delivery of their breakfast room service and measures actual delivery times using 725 samples. The measures are in minutes that deviate from the target time. So for instance on the chart below, the data point 1.1 indicates 1.1 minutes delivered late. The data point -7.0 indicates 7.0 minutes delivered early. The hotel wishes to minimize deviation and therefore consistently deliver to the target. Using the information provided please answer the following questions. 90 Target mean 0 minutes ual mean 6.00 minutes st-10 minutes USL +10 minutes Actual Standard Deviation (o)- 7.16 minutes 70 60 30 20 Dellvery Time Deviation
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