40) In order to be successful, a T&D program needs ________.

A) specialization and standardization

B) top management support

C) pre-recorded lectures

D) input from local colleges and universities

42) Employees view career development opportunities as more important than ________.

A) indirect financial compensation

B) employee benefits

C) pay

D) work-life balance

43) As managers reach higher levels in the organization, it is not so much their ________ skills that that they need, but their ________ skills and their business knowledge.

A) interpersonal; technical

B) communication; financial

C) organizational; observation

D) technical; interpersonal

50) Comprehensive safety programs should primarily focus on unsafe working conditions and on unsafe ________.

A) employee actions

B) equipment

C) management policies

D) products

52) What results in a detailed written procedure for safely completing many tasks within a plant?

A) job analysis

B) workplace analysis

C) job hazard analysis

D) quantified hazard analysis

56) The National Auto Group is going to develop a wellness program. What is the first step in the process?

A) conducting a health-risk assessment of employees

B) developing incentives for employee participation

C) establishing an on-site health clinic

D) requiring substance abuse tests