Question: ( 5 . 0 ) Suppose the competitive priorities call for offering a wide variety of customized services. Which of the following process decisions would

(5.0)

Suppose the competitive priorities call for offering a wide variety of customized services. Which of the following process decisions would be more likely?

A more capital intensity

B more process automation

C less customer involvement

D more resource flexibility

( 5 . 0 ) Suppose the competitive priorities call

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