Question: 5 . 1 . Critically discuss five ( 5 ) key features of an effective self - administered questionnaire. ( 5 marks ) 5 .
Critically discuss five key features of an effective selfadministered questionnaire. marks
Design a item selfadministered questionnaire for the planned investigation of the impact of employee commuting times on employee performance at Thembalihle Pty Ltd
The proposed item selfadministered questionnaire should be designed to collect data that will provide valuable insights to inform organisational strategies aimed at improving employee performance and satisfaction, potentially leading to better retention rates and overall productivity van der Hoek et al
The questionnaire should consist of two sectionsSection A and Section Bto facilitate the collection of that offers a comprehensive understanding of the relationship between commuting time and various dimensions of employee performance as outlined below:
Section A: Demographic Information
Section A should collect demographic data, which is essential for understanding the diversity of the sample and analysing how different factors might influence the impact of commuting on performance. The demographic factors to be included are:
Gender
Age
Highest Level of Education
Department of Employment
Years of Employment at Thembalihle Pty Ltd
Section B: PerformanceRelated Factors
Section B should focus on eliciting responses related to key performance outcomes that may be influenced by commuting time. Drawing on existing literature, factors such as tardiness, absenteeism fatigue, stress, job satisfaction, work engagement, and selfperceived quality of work output are identified as being sensitive to commuting durations Murray; van der Hoek et al This section should use a Likert scale to measure the extent to which commuting affects each of these factors, with response options ranging from Strongly Disagree to Strongly Agree.
The key areas to be addressed are:
Tardiness and Absenteeism
o
Impact of commuting on punctuality and frequency of absenteeism
Fatigue and Stress
o
Perceived levels of physical and mental fatigue caused by commuting, and its subsequent influence on stress levels at work.
Job Satisfaction
o
The extent to which commuting affects overall job satisfaction, reflecting broader aspects of employee wellbeing and organizational commitment Murray
Work Engagement
o
The impact of commuting on employees engagement with their tasks, motivation, and productivity Koslowsky et al
SelfPerception of Output Quality
o
How commuting influences employees selfassessments of the quality and quantity of their work output.
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