Question: 5 . 1 . Services Offered - Use Access and Excel to analyze the services offered by the grooming salon and make recommendations to the

5.1. Services Offered - Use Access and Excel to analyze the services offered by the grooming salon
and make recommendations to the business owners based on your analysis. Do not simply
summarize the data. Use these questions as a guide to get you started. These should NOT be the
only questions that you answer or suggestions that you make. Your analysis should include more
than this.
a. Which services are the most and least requested?
b. How much income is generated by each individual service? All services?
c. How much profit is generated by each service? Is profit affected by which employee
performs the service? Should this affect how assignments are delegated?
d. Are there services that the salon should consider no longer offering? Justify your answer.
e. Are there additional services that the salon might consider offering? Justify your
suggestion.
f. Is there room in the profit margins to lower prices (on specific items, on all items) for the
purpose of generating more sales? Would a lower price but more sales generate a
greater profit? Is there a point where more sales might not be profitable?
5.2. Items Sold - Use Access and Excel to analyze the types of items sold by the grooming salon and
make recommendations to the business owners based on your analysis.
a. Answer similar types of questions as those suggested for services. Adjust accordingly for
the differences between an item sold and a service rendered.
b. Include calculations to summarize data and appropriate charts to display.
5.3. Personnel - Sarah currently works as many hours as needed, and takes a small weekly salary.
Her goal is to eventually work full-time in the salon and make a full-time salary.
a. Recognizing that it takes time for a business to build a clientele, discuss the current and
projected income levels in terms of ability to support personnel costs.
b. Make recommendations regarding appropriate staffing levels, both current and future.
 5.1. Services Offered - Use Access and Excel to analyze the

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