Question: 5. (16 marks) The local symphony is preparing for its opening performance of the season, with ticket sales beginning this week. The symphony has a

5. (16 marks) The local symphony is preparing for its opening performance of the season, with ticket sales beginning this week. The symphony has a ticket office with one clerk working the counter. From previous seasons, 5 customers per hour arrive to the ticket counter (customer arrivals can be described as a Poisson distribution). On average, it takes 8 minutes to serve each customer (the service rate can be described as an exponential distribution). Find the following measures of performance of the ticket counter: a) What is the average utilization of the ticket counter employee? b) On average, how many customers are waiting in line? c) What is the average time (in minutes) a customer spends waiting for service at the ticket counter? d) How many customers are likely to be in the system at any one time

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

3. (15 marks) YouFit uses three different facilities to produce three fitness products. Medicine Balls sell for $60, have variable costs of $20 and annual fixed costs of $65,000; Dumb Bell sets sell...

5. (26 marks) The local Irish Newfoundland band, Hey Blarney, is getting reading to open up for live performances again, with ticket sales beginning next week. a) (9 marks) The band has a small...

hi could you help with this assignment? i am hard time finding the fraud thanks Student Handout 1. Tallahassee BeanCounters organizational chart Franklin Kennedy Owner Phil Ackers President $95,000...

The Symphony Of Southeast Texas In 2015: A Regional Orchestra Navigating New Horizons Kay-Alana Turner, Lamar University, USA Craig Escamilla, Lamar University, USA Enrique (Henry) R. Venta, Ph.D.,...

HI I need help to with my assessment. Anyone can help me? T-1.8.1 Details of Assessment Term and Year T2 2017 Time allowed Week 2, 3, 4, 5, 6, 7, 8 Assessment No 1 Assessment Weighting 60% Assessment...

1. For positive interest rates, the future value interest factor is 2.The basic prize they equates the demand for supply of loanable funds in a financial markets are 3. If $1000 were invested now for...

Assume you are a Hospital Administrator. There is a patient in your facility that needs to make a decision on whether to continue or discontinue healthcare treatment. In attempting to obtain a...

Which statement BEST describes a firm commitment underwriting?AThe underwriter agrees to buy all of the issue and assumes the risk for any unsold securities . BThe underwriter agrees to use its best...

Case Greenbuilders Pte Lid ("GPL") is a local construction company which specialises in providing bespoke Design and Build construction services for private residential homes that are designed to be...