5 17. a. Procedures that define how project documents may be changed

A change control system is set of procedures that describes how modifications to the project deliverables and documentation are managed and controlled. Changes may be requested by any stakeholder involved with the project. Change requests may lead to different types of action and may or may not impact the project's baselines. It is necessary to identify changes, document them into a change request, decide on the change, and verify the approved changes are registered, assessed, approved, tracked, and their results are communicated to stakeholders. They may be initiated from inside or outside of the project and may be optional or legally mandated. [Monitoring and Controlling)

18. d. Project management plan

The project management plan describes how the project will be executed, monitored and controlled, and closed. It integrates and consolidates subsidiary plans and baselines and other information such as project documents needed to manage the project. It also contains other items including information on management reviews to determine if progress is as planned or if preventative or corrective action is needed. (Planning]

19. d. Describe the business value resulting from the project

The project benefits management plan documents how and when the project benefits will be delivered and the methods to measure the benefits. Benefits are outcomes of actions, behaviours, products, services, or results that provide value to the organization and the project's intended beneficiaries. In developing this plan, it uses the data in the business case, and the cost/benefit analysis in the two documents shows the estimate of the costs compared to the value of the benefits the project will realize. This benefit management plan along with the project management plan describe how the business value of the project is part of the organization's ongoing operations. It includes the metrics to use to verify the business case and the project's success. [Planning)

Project Integration Management 2

20. a. Use visual management tools

Visual management tools increasingly are used in project integration management rather than written plans and other documents. The