Question: 5 2 : 1 3 MKT 4 2 5 - MID - TERM TEST - ( BA 2 7 0 2 B ( 2 0
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MKT MIDTERM TEST BAB I
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According to the BCG growthmarket share matrix, are strategic business units with products that have a dominant market share in a highgrowth market.
Point
stars
cash cows
dogs
question marks
Which of the following is general information collected by specialized firms on a regular basis and then sold to other firms?
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custom research
perceptual tracking
syndicated research
competitive research
The overall rank of people in a society according the value assigned to factors such income level, education, and occupation, is known as
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subculture
mass class
social class
microculture
is the process of collecting, analyzing, and interpreting data about customers, competitors, and the business environment to improve marketing effectiveness.
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Market research
Market intelligence
Marketing management
Competitive intelligence
One way marketers identify consumers' lifestyles is to use AIO, which describes people in terms of
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abilities, income, and opinions
abilities, interests, and opinions
activities, interests, and opinions
activities, interests, and organizations
Through competition, competitors offer different goods and services that attempt to satisfy the same consumers' needs and wants
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perfect
product
oligopoly
monopolistic
Which type of research tends to generate nonnumeric results that provide detailed verbal or visual information about consumers' attitudes, feelings, and buying behaviors?
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causal research
descriptive research
qualitative research
quantitative research
Which of the following is NOT a key element of the external environment?
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economic environment
sustainable environment
competitive environment
technological environment
Raw, unorganized facts that need to be processed are called
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data
samples
insight
information
A firm's sales records including backorders, out of stock items, and customer buying history are examples of
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market research
acquired databases
internal company data
marketing intelligence
Which of the following is NOT an example of exploratory research?
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case studies
focus groups
in depth interview
unobtrusive measures
Which of the following is NOT one of the steps in market planning?
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Set marketing objectives
Develop marketing strategies
Implement and control the marketing plan
Define and communicate the mission and values
X is a form of licensing involving the right to adapt an entire system of doing business. What is X
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Importing
Franchising
Exporting
Joint venture
Which of the following is a true statement about the four Ps of the marketing mix?
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Price is always the most important of the four Ps
Place is typically the least important of the four Ps
The four Ps have little effect on a product's market position
A decision about one of the Ps affects every other marketingmix decision
Many Malaysians believe that Malaysian nasi lemak is better than what is produced in Indonesia. This is an example of consumer
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expropriation
ethnocentrism
domestication
nationalization
According to the BCG growthmarket share matrix, are strategic business units with products that have low market shares in fastgrowth markets.
Point
stars
cash cows
dogs
question marks
A firm's internal business environment does NOT include its
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products
customers
employees
technologies
The seller is "the only game in town" and feels little pressure to keep prices low or to produce quality goods or services in an structure.
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oligopoly
natural competition
monopoly
perfect competition
Data that have been collected first hand for the purpose of answering the question at hand are called
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primary data
secondary data
ethnographic data
experimental data
The greater the of a purchase, the higher the consumer's level of involvement will be
Point
targeting
heuristics
perceive risk
psychographics
To establish UiTM as a Globally Renowned University of Science, Technology, Humanities and Entrepreneurship. This is an example of UiTM statement.
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value
mission
vision
objectives
A is a desire for a particular product a consumer uses to satisfy a need in a specific way that is culturally and socially influenced.
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need
want
demand
benefit
Which of the following is an example of a transaction that might occur in businessto business marketing?
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The amateur gardener buys a new wheelbarrow.
David buys a new razor on his way home from work.
The professional chef bakes a birthday cake for her son.
The retail outlet buys athletic shoes to sell in its store.
Which of the following occurs when prices and the cost of living rise while money loses its purchasing power?
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inflation
deflation
recovery
prosperity
Which of the following is NOT considered part of the firm's sociocultural environment?
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ethnocentrism
social norms
demographics
human right issues
A consumer who is armed with information and is narrowing down his choices by comparing the pros and cons of each remaining option is in the step of the consumer decision making process.
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product choice
information search
postpurchase decision
evaluation of alternatives
The first step in the market research process is to
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collect the data
define research problem
design the sample
analyze and interpret data
The three levels of business planning are
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portfolio, strategic, and functional
operational, functional, and tactical
strategic, functional, and operational
managerial, operational, and promotional
The consists of the tools an organization uses to create a desired response among a set of predefined consumers.
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marketplace
marketing mix
market position
value proposition
A is a series of activities involved in designing, producing, marketing, delivering, and supporting any product.
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value chain
market position
value proposition
marketing concept
Items such as paper towels or sugar that are purchased for use by a family are considered as
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utilities
industrial goods
consumer goods
value propositions
are intangible products that we pay for and use but never own.
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Products
Services
Consumer goods
Ecommerce products
An is an internal corporate communication network that uses Internet technology to link company departments, employees, and databases.
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internet
intranet
extranet
social network
According to the productgrowth market matrix, a strategy that seek to increase sales of existing products to existing markets is called as strategy.
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diversification
market development
market penetration
product development
The CEO, president, and top executive officers are responsible for in the strategic plan.
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designing campaigns
defining the firms purpose
determining employees benefits
developing the details of pricing strategy
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