$576448?$ module$\_$item$\_$id $=4227624$

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$1\_$Resource Utilization.pptx

$4\_$Ch$11\_$Resource Utilization.pptx

P$2024\_$Ch$11\_$Resource Utilization.pptx $(10\mathrm{.}8$ MB$)$ un average, IU patients per nour enter tne ci$$nic$.$ All patients reg$$ster at the registration clerk $(RC),$ which takes $3$ minutes per patient. Following registration, each patient then sees a nurse practitioner $($NP$)$ who takes vital signs, an activity that takes $5$ minutes per patient. The NP determines if the patient must see a doctor $($MD$)$ or can be seen by a physician's assistant $($PA$).$ The NP sends $40\%$ of the patients to the PA and $60\%$ of the patients to the MD$.$ The PA takes $6$ minutes to process each patient, while the MD takes $15$ minutes per patient. After the patient sees the $P\frac{A}{M}D,$ the patient pays the bill and$/$or processes insurance information with the billing clerk $(BC),$ which takes $5$ minutes per patient. The patient then exits the clinic.

There is one MD$,$ one PA$,$ one NP$,$ one RC and one $BC$ staffing the clinic at the current time.

a$)$ Draw a process map, label everything, and place the times and percentages given in the problem on the diagram.

b$)$ What is the throughput in patients per hour of each stage of the process?

c$)$ What are the labor utilization rates for the MD$,$ PA$,$ NP$,$ RC and BC$?$