Question: 5 9 : 5 6 QUESTION 2 Customer experience ( CX ) has become an integral part of any organization's strategy. Why has CX become

59:56
QUESTION 2
Customer experience (CX) has become an integral part of any organization's strategy.
Why has CX become so important for businesses today?
Choose TWO options.
It helps businesses to upskill its staff
It allows them to increase their prices
It enables them to understand and manage customer expectations
It helps differentiate them from competitors
59:56 QUESTION 2 Customer experience (CX) has become an integral part

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