5. Academic Submission Introduction that 1) Opening statement, 2) Provides background to the paper and identifies the problem(s) (WHAT), 3) Demonstrates WHY the problem(s) need to be solved, 4) Summarizes the solution, 5) Provides a "Bridge-in" to the next section. Introduction must be 5 sentences minimum

6. Scope: Defend your work. Explain why ur notification templates are an improvement over Samples A and B.

7. Notification Differences: Explain in ur words the differences between an IT Outage and IT Maintenance notification. Defend why this is important.

8. Templates: one example for each of the four required templates, 1 example for an IT Outage Notification Provide 1 example for an IT Outage "Completed" Notification Provide 1 example for an IT Maintenance Notification Provide 1 example for an IT Maintenance "Completed" Notification

9. Academic Submission Conclusion that 1) Summarizes all parts, 2) Defends your concepts, principles, and data (evidence). Conclusion must be 5 sentences minimum.

10. Refrnc Page that includes all sourced and cited material. If none used, this should be indicated.