Question: 5 b . From the customer s perspective, Microsoft s matrix... From the customer s perspective, Microsoft s matrix structure Multiple Choice allows Microsoft to

5b. From the customers perspective, Microsofts matrix...
From the customers perspective, Microsofts matrix structure
Multiple Choice
allows Microsoft to avoid accountability.
limits the ability of the company to respond in a timely manner.
forces Microsoft to move toward global standardization.
encourages Microsoft to heavily weight its product offerings toward regional cultural differences.
enables the company to provide a single point of contact across all of its products.

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