$(5$ points$)$ Describe the basic characteristics of forecasts that managers should be

aware of$.($keywords: error, uncertainty, collaborative, long$-$term, aggregation, bull$-$

whip effect$)$

$(5$ points$)$ Explain the measures of customer service that are influenced by the struc$-$

ture of the distribution network.

$(5$ points$)$ Explain the basic trade$-$off between responsiveness and efficiency for each

of the major drivers $($facility$,$ inventory, transportation, information$)$ of supply chain

performance.

$(5$ points$)$ List and explain the three basic steps to achieving strategic fit.

$(5$ points$)$ Discuss the differences of push and pull supply chain processes.