5. Similar to the Pagoda.com case study, compare keeping an operation in-house vs. outsourcing to a third party. Include personnel costs, equipment costs, office supplies, space occupancy, supervisors and managers. If you outsource, what costs are unavoidable and what costs are avoidable? Add a weighted points evaluation system to determine if there are other qualitative variables you should consider besides cost. Formulate a conclusion based on the results of the cost analysis and weighted points evaluation system. Should the company outsource or keep the operation in-house? Add any performance measurements that you would include if you decide to outsource the operation