Question: 5 . What should you do when you set the right expectations with the customer? a . Hide things that you feel the customer does
What should you do when you set the right expectations with the customer?
a Hide things that you feel the customer does not need to know
b Wait for the customer to ask enough details
c Promptly respond to the customer even if you do not have the complete answer
d Actively read the customer response and provide the relevant information
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