Question: 5: You have made certain changes to the organisational structure. As you are now managing two departments, you have created 2 new positions: Customer Service

5: You have made certain changes to the organisational structure. As you are now managing two departments, you have created 2 new positions: Customer Service Team Lead and Human Resources Team Lead. These vacancies were filled internally. You have discussed the complex issues that the 2 departments are facing with the respective personnel and are planning to conduct an ideation session with each one of them

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