(50 x 2) = 100 X ASSIGNMENT 1 MARKS] QUESTION 1: NEGATIVE ADJUSTMENT LETTER [50 marks] Read the following complaint letter and write a negative adjustment letter in response to it. Your adjustment letter should be in the fully blocked format and should contain 200 to 250 words. (25X2)=50 PO Box 27619 WINDHOEK 14 February 2022 Customer Service Cool Sports PO Box 35913 WINDHOEK ON Dear Sir or Madam COMPLAINT ABOUT USED AND TORN SOCCER SPORTS SHOES (ORDER NO AF26168156) I have recently ordered a new pair of sports shoes (item #6542951) from your website on the 21st January 2022. I received the order on the 26th January 2022. Unfortunately, when I opened it I saw that the shoes were used. The shoes were dirty and there wa a small tear in front of the part where the left toe would go. My order number is AF26168156. To resolve t problem, I would like a refund for the amount charged for my shoes and the postage fee. I have already purchased a new pair of shoes at my local sporting goods store so there is no need to replace the defective shoes. Thank you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (061) 250712. QUESTION 2: MEMO [50 marks] All About The Advantages And Disadvantages Of Online Learning Nowadays, online learning turns out to be more and more practiced. Many traditional u started to share their courses online for free. It represents an easy and comfortable method to ach knowledge in almost every field, from law and accounting, to human sciences, such as psychology and history. Online learning is a great alternative to traditional universities, especially for pe can't afford the time and money to take real courses. But what are the advantages and disadvantag learning? RS By James Thomes July 17, 2019 You are the Chair Person of the Student Representative Council at the Namibia Universit and Technology at NUST and have been informed by students about the challenges that the with the online teaching mode at NUST. Kindly write a Memorandum to the VC of NUST informin the challenges and the suggestions on how to address the challenges. (25X2)=50 TOTAL MARKS FOR ASSIGNMENT 01: 50 MARKS END OF ASSIGNMENT 01