52. There is a field of study that considers all of the support and maintenance costs in addition to the acquisition costs of an item, and this field of study is known as _____ .

a. CRC (customer relationship costs)

b. TCO (total cost of ownership)

c. JIT (just-in-time costs)

d. RCT (real cost of time)

53.These kinds of benefits can normally be calculated in dollars: _____ .

a. Tangible benefits

b. Intangible benefits

c. Ethical benefits

d. Agile benefits

54. In general when a project is proposed that will produce the _____ then typically it gets the highest priority for systems requests.

a. greatest benefit, at the lowest cost, in the shortest period of time

b. greatest benefit, at the highest cost, in the shortest period of time

c. least benefit, at the lowest cost, in the longest period of time

d. least benefit, at the highest cost, in the longest period of time

55. Its very important to establish _____ because this sets the limits that determine what things are included in the project and what things are excluded.

a. project index

b. project matrix

c. project scope

d. project table

56. Among the process groups, the executing group usually needs the most resources.

	a.	True
	b.	False

57. Among company planning documents, a project management plan typically enumerates the vision, mission, goals, objectives, and strategies of the organization.

	a.	True
	b.	False

58. When considering agile method, which of these criteria is usually true?

	a.	It is often used when a project team can express the scope early in the product life cycle.
	b.	It is used when a project team wants to provide a potentially shippable product earlier rather than later.
	c.	It uses several iterations or deliveries of software instead of waiting until the end of the project to provide a product.
	d.	It is used when project teams want to use the predicative approach to a project.

Chp 3 Tilley Managing Projects

59. Fortunately projects can be managed as one single large task when performing the work breakdown structure (WBS) .

	a.	True
	b.	False

60. Relying on ones prior experience is usually the best method to use to make time and cost estimates in larger projects.

	a.	True
	b.	False

61. The nature of tasks that must be completed in a concurrent manner is that these types must be completed one after another.

	a.	True
	b.	False

62. The nature of the critical path is such that if any task on it (the critical path) starts to fall behind schedule, the whole project also starts to fall behind schedule.

	a.	True
	b.	False

63. The term slack time applies to the condition where the amount of time a task can be late without delaying the planned end time/date of the entire project.

	a.	True
	b.	False

64. Project progress reports are normally most effective when delivered verbally person-to-person and involving both management, and users.

a. True

b. False