Question: #5&6 only Chapter 4 - 5 Objective Assessment Your company is consulting with a top client, ABC, on a project to implement a new system
Chapter 4 - 5 Objective Assessment Your company is consulting with a top client, ABC, on a project to implement a new system to process orders more quickly. As with your company, ABC places customer satisfaction as a top priority. You are asked to head up a team to gather more information for the new order processing system so you can then move on to data and process modeling. Below is an organization chart for your client. ABC CEO VP Production VP Sales Production Director Sales Director IT Director Production Associate Order Processing Associate Order Shipping Associate IT Associate 1. Determine which employees you would need to interview from the company and why. 2. Develop a partial list of interview questions that you will ask when you conduct the interviews. Include at least two open-ended questions, two closed-ended questions, and one range-of-response question 3. What other fact-finding techniques can you utilize? How will these be helpful to your investigation? 4. Create a data flow and process symbol diagram that could be used to show the data flow of a customer placing an order for a product. 5. Consider a data dictionary that would store information from the data flow diagram you created. List the data elements and the attributes of each data element (name, alias, type and length, default value) that would be needed for the piece or pieces of data that are entering and exiting the data flow diagram you created. 6. Create a decision table with two conditions that could be utilized in the process of calculating a bonus for a sales associate
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