5.7 UST internal and external training courses that you could go on to develop your sales skills: 7361 SO3 (AC3) 5.8 LIST sales skills that you feel you need to develop in order to become a mare effective sales person; 7361 SO4 (AC1, AC2, AC3, AC4) 5.9 EVALUATE your personal selling strategies in relation to the overall strategies of your department/branch (consider: are they aligned, do they contribute to the overall targets and are they consistent with your personal goals, values and development needs). 7334 SO1 (AC1) 5.10 SELECT any real client that you have sold banking products/services to and then: 5.10.1Briefly DESCRIBE the client 5.10.2 INDICATE what their needs are 5.10.3 INDICATE the market seqmentation 7334 SO1 (AC2) 5.11 Given their needs, LST the products that you considered to be suitable for them before you actually initiated the sales process and EXPLAIN why you were of this opinion