5Multiple Answer 4 pointsChoose ALL the correct (TRUE) statementsA service that incorporates self-service is attempting to compete using a differentiation strategi?Disney with its unique theme parks is attempting to compete using a differentiation strategy.A service that incorporates self-service is attempting to compete using a cost-leadership strateDisney with its unique theme parks is attempting to compete using a cost-leadership strategy.A service winner over time often becomes a qualifier.6Matching4 pointsMatch the example with that of the Service characteristicStudents listening to a lecture