Question: 6 - 2 : is the process of identifying what leading - edge competitors are doing, and then using this information to produce improved products

6-2:
is the process of identifying what leading-edge competitors are doing, and then using this information to produce improved products or services.
Competitive assessment
Tactical appraisal
S
Benchmarking
6-2: is the process of identifying what leading-edge competitors are doing,

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