Question: 6 4 . A cleaning company uses $ 1 0 of chemicals, $ 4 0 of labor, and $ 5 of misc. expenses for each

64. A cleaning company uses $10 of chemicals, $40 of labor, and $5 of misc. expenses for each house it
cleans. After some quality complaints, the company has decided to increase its use of chemicals by
50%. By what % has multifactor productivity fallen?
a)0%
b)8.3%
c)25%
d)50%
e) none of the above or unable to determine.
65. Among the ethical and social challenges facing operations managers are
a) honoring stakeholder commitments
b) maintaining a sustainable environment
c) efficiently developing and producing safe, quality products
d) providing a safe workplace
e) all of the above
66. Among the ethical and social challenges facing operations managers are
a) honoring financial commitments
b) maintaining a sustainable environment
c) developing low-cost products
d) providing an efficient workplace
e) all of the above
67. Which of the following is not among the ethical and social challenges facing operations managers?
a) honoring stakeholder commitments
b) maintaining a sustainable environment
c) efficiently developing and producing safe, quality products
d) increasing executive pay
e) providing a safe workplace
68. A business's stakeholders, whose conflicting perspectives cause ethical and social dilemmas, include:
a) lenders
b) suppliers
c) owners
d) employees
e) all of the above

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