Question: 6. A company is able to process 100 customer statements (bills) per day per processing clerk. It has 250 customer statements to process per day.

6. A company is able to process 100 customer statements (bills) per day per processing clerk. It has 250 customer statements to process per day. How many full-time processing clerks are needed if the company wants a processing-clerk utilization rate as close to .80 as possible?

a. A company is able to process 300 customer statements (bills) per day. The average processing time is six (6) days. What is the average number of statements (bills) the company has in process at any time?

b. A custom machine shop is able to process 25 orders per day. The average processing time is 4 days. What is the average number of orders that are in process at any time?

c. A Department of Motor Vehicle (DMV) testing center has ten (10) testers who test 75 drivers per day. Each tester can test eight (8) drivers per day. What would the service rate need to be in order to achieve 85% utilization?

d. A Department of Motor Vehicle (DMV) testing center has six (6) testers who test 50 drivers in total per day. Each tester can test ten (10) drivers per day. What is the center's utilization?

e. An order fulfillment process normally operates two shifts a day, six days per week. Under normal conditions, 380 orders can be processed per shift. What is the weekly capacity?

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