6. A more diverse workforce presents managers with challenges as well as opportunities. o True False 7. Environmental uncertainty refers to the lack of information needed to understand or predict the future. o True False 8. The most fundamental unit of value in the creativity revolution is ideas. o True o False 9. Following all six stages of the decision-making process guarantees successful decisions. o True o False 10. Important, difficult decisions tend to be nonprogrammed, and they demand creative approaches. o True False