6. ________ and ________ are the external environment outcomes.

a. Threats; weaknesses

b. Strengths; flaws

c. Masses; measures

d. Opportunities; threats

7. Internal boundaries separate the organization from its customers.

a. True

b. False

8. -------------- suggests that close interpersonal relationships are needed at work.

a. need for achievement

b. need for power

c. Stefan

d. need for affiliation

9. The ________ style means that the leader tends to involve employees in decision making.

a. social

b. no answer

c. democratic

d. laissez-faire

10. Why is strategic management important?

a. It has no impact.

b. It is needed for making decisions.

c. It is not important.

d. Because businesses have similar divisions and functions.