$6.$ Chapter $4$ Summary

Consider the scenario and then answer the questions that follow.

Janet chairs the board of directors for a local charity organization. The organization has recently had to address sexual harassment issues involving the bookkeeper, who has since resigned. However, Janet and the board members just received notice that the organization is now being sued regarding the issue. Janet needs to inform the stakeholders and let them know that they should not speak to anyone about the situation unless the organization$$s legal counsel is present. Janet begins to prepare a message.

Who would be a potential secondary audience for Janet$$s message?$$Check all that apply.

Clients

The board of directors

Employees

Volunteers

What information should Janet include in her message?

The name and number of legal counsel in case any employees have questions that they need answered by a lawyer

Information about the sexual harassment allegations, such as the name of the accuser and the accused

The organization$$s expectations and clear directions regarding how the recipients of the message are expected to address inquiries

When Janet sits down to draft her message, she should$$ expect or not expect$$perfection on the first draft.

After drafting, Janet will revise her message. What types of errors should she look for as she revises for correctness?$$Check all that apply.

Grammar

Punctuation

Word choice

Tone

Select the best response to the following question.

Which of these sentences does not need revision?

The delivery schedule has changed; however, your package will arrive on time.

Gourmet Popsicles are selling good in city of Phoenix where the weather is warm.

The apartment was built in $1979,$ and renovated last year

As Janet begins to consider design elements in her documents, she realizes the draft looks text heavy and hard to read. What can Janet do to make the document easier to read?$$Check all that apply.

Include photos and other graphics.

Increase use of white space.

Add bullets to bring attention to key ideas.