$6-$ Consider the model in Figure $5\mathrm{.}23$ with reference to the process for damage compensation

described below. Is this model valid and complete? If not, which statements are invalid and what

is missing?

If a tenant is evicted because of damages to the premises, a process needs to be

started by the tribunal in order to hold a hearing to assess the amount of

compensation the tenant owes to the owner of the premises. This process starts

when a cashier of the tribunal receives a request for compensation from the owner.

The cashier then retrieves the file for those particular premises and checks that the

request is both acceptable for filing and compliant with the description of the

premises on file. After these checks, the cashier needs to set a hearing date. Setting

a hearing date incurs fees to the owner. It may be that the owner has already paid

the fees with the request, in which case the cashier allocates a hearing date and the

process completes. It may be that additional fees are required, but the owner has

already paid also those fees. In this case the cashier generates a receipt for the

additional fees and proceeds with allocating the hearing date. Finally, if the owner

has not paid the required fees, the cashier produces a fees notice and waits for the

owner to pay the fees before reassessing the document compliance.

All these questions are from the book "Fundamentals of Business Process Management", $2$ nd Edition, by Marlon

Dumas, Marcello La Rosa, Jan Mendling, Hajo A$.$ Reijers, Springer.

Test $1--$ Business $2710$

Fig. $5\mathrm{.}23$ A process model for damage compensation