Question: 6 Seek written customer feedback from at least two (2) customers on: product/service/program quality, cost and time frames service delivery expectations specific problems or complaints
6 Seek written customer feedback from at least two (2) customers on: product/service/program quality, cost and time frames service delivery expectations specific problems or complaints their experience with individual customer service representatives. Customer feedback should include at least one (1) complex customer complaint. Make sure you use appropriate conventions and protocols when communicating with customers
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