6. What does a square or rectangle symbol indicate in a flowchart? A. Delay B. Operation O C. Inspection O D. Storage 7. The capacity of a process is determined by A. the maximum of the required capacity resources. B. throughput time. C. the bottleneck. D. the flow of materials. 8. A process control chart O A. assumes that 99.74 percent of special cause variation will fall between upper and lower limits. B. has upper and lower control limits set at +2 standard deviations from the center line. O C. assigns causes of variation to the operator, machine, or material. D. separates the assignable cause of variation from the common cause of variation. 9. For which of the following would a p chart be used? A. Monitor dispersion in sample data. B. Measure the central tendency. C. Measure the fraction defective. D. Measure the number of defects per unit. 10. The number of defects in a product measures A. reliability of the product. B. customer satisfaction with the product. C. conformance quality of the product. D. quality of product design