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6. What resources are available to the front office manager? Rank the importance of these resources in providing service to guests and supervising employees.

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6. What resources are available to the front office manager? Rank the importance of these resources in providing service to guests and supervising employees. 7. How does the front office manager relate to other members of the hotel manage- ment staff? Give examples. 8. Why should a job analysis be performed prior to preparing a job description? Do you think this procedure is necessary? Why or why not? 9. What are the four steps required in preparing a schedule?

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